Frequently Asked Questions

FAQ's Joanne's House

• Are meals provided?

  
  Yup, 3 every day, plus snacks
  
  

• Are there laundry facilities?

  
  Absolutely....soap too.
  
  

• Are there rules?

  
  You bet. But they are fair –like a weekend curfew of midnight and no smoking in the house
  
  

• Can I get any other help while I am staying there?

  
  We have developed partnerships with several community agencies to help with stuff like drug use, drinking, getting back to school,finding a job, seeing a doctor etc.
  
  We even have a high school right in Joanne's House.
  
  It is all there for the asking.
  
  
  

• Can I get there on public transit?

  
  Durham Region Transit bus # 218 Beach route stops only a few doors from Joanne's House.
  
  

• Do I need to call first?

  
  It’s better to call to make sure we have a bed, but not absolutely necessary.
  905-239-9477
  
  
  

• How many beds are there?

  
  13 beds - available on a first come-first served basis
  
  

• How old are the youth staying at Joanne's House and is it co-ed?

  
  The youth we support are age 16 to 24 and in some cases up to 29 years of age. They are youth who are homeless with no resources and at risk of continued living on the streets. Yes, the DYHSS shelter will be co-ed with strict security, rules and regulations for guests accessing temporary shelter or any of our proposed services.
  
  

• What if I am pregnant?

  
  We can help. We have contacts with other providers to help get what is needed for you and baby.
  
  
  

• What if I have kids?

  
  We’re not set up for little ones, but don’t let that stop you.
  We can point you in the right direction.
  
  
  

• What is the phone number?

  
  905-239-9477 or
  905-239-YHSS
  
  
  

• Where is Joanne's house?

  
  82 Kings Crescent in Ajax (Near Harwood and Bayly)
  
  
  

• Who can stay at Joanne's House?

  
  Youth, both girls and guys, between the ages of 16 -24 who need a safe place to stay.
  
  

• Will each person get there own room?

  
  Probably not. Rooms will be shared, but there will be a safe place to lock up belongings.